We bill on a monthly basis and use a tiered billing system (below).
Bills are sent out the 1st of every month and are due by the 20th of the same month billed.
Late fees are applied to accounts that are not paid by the 20th (unless other arrangements have been made).
Our meters register in thousands of gallons. Those gallons are then converted to cubic feet and then rounded to Billing Units (See Conversion Chart Tab for Explanation and Examples).
BILLING CATEGORIES & TIERS
R1 & R2 are Residential Customers
C1 & C2 are Commercial Customers
Monthly Base Rates Billed Regardless of Water Usage Are:
R1 = $40.00, R2 = $65.00, C1 = $150.00, C2 = $225.00
R1 & R2 Categories Water Usage Tier Rates
Tier 11-25 Billing Units (BU)$ 1.75 Each BU
Tier 226-50 Billing Units (BU)$ 2.25 Each BU
Tier 351-100 Billing Units (BU)$ 2.75 Each BU
Tier 4Over 100 Billing Units (BU)$ 3.00 Each BU
C1 & C2 Categories Water Usage Tier Rates
Tier 1: 1-25 Billing Units (BU)$ 2.25 Each BU
Tier 2: 26-50 Billing Units (BU)$ 3.00 Each BU
Tier 3: 51-100 Billing Units (BU)$ 3.50 Each BU
Tier 4: Over 100 Billing Units (BU)$ 4.00 Each BU
Calculating your water bill—EXAMPLE for R1 category & tiers
If you are in the R1 category and used: 56 Units (42,000 Gallons).
The 56 Units are broken down and billed by tier.
56 Units - 25 (from 1st Tier) = 31 Units Remaining. 25 Units billed at $1.75 = $43.75
31 Units - 25 (from 2nd Tier) = 6 Units Remaining. 25 Units billed at $2.25 = $56.25
Final Remaining 6 Units (billed at the 3rd tier rate) = $16.50
Tier 1: 1 to 25 Units used are billed at $1.75 per unit. $1.75 X 25 units = $43.75
Tier 2: 26 to 50 Units used are billed at $2.25 per unit. $2.25 X 25 units = $56.25
Tier 3: 51 to 100 Units used are billed at $2.75 per Unit. $2.75 X 6 units = $16.50
Add the 3 tier totals together - 56 Units of water = $116.50
Then add the R1 base rate charge to the cost of your water $40.00
For a Total Water Bill of = $156.50
THE SAME FORMULA APPLIES TO ALL CATEGORIES
We hope this helps you to better understand the water rate structure and we encourage any questions.